What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide at registration — your name, contact details and the e-wallet or payment method you connect, such as DANA, OVO or GoPay. We also record transaction data when deposits or withdrawals are processed through
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these payment rails, because accurate records help us verify your account and resolve any payment queries you raise with support. Beyond registration, we collect device identifiers and session data when you browse the platform. This helps us keep your session stable and detect any unusual access
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patterns that could put your account at risk. We do not sell your personal information to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited strictly to what those processors need to complete your transaction. We retain account records for as
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long as your account is active and for a further period as required by applicable regulations in the regions where we operate. If your account is closed, we will delete or anonymise your data in line with those requirements. Availability of our services depends on local
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law and eligible regions, and the data we hold about you reflects only your activity where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.